Ten Leadership Refresher Classes

It is possible to keep the momentum going into the future. Our series of one-day leadership refreshers is designed around the ten categories measured through Reverse Evaluation. The ten refresher courses are:

Focus Area	Course Title
Facilitation/Problem Solving	Facilitate, Problem Solve Versus Giving Orders, Controlling People
Confrontation	Deal With Problems Right Away
Conflict Resolution	Resolve Most Conflict so Everyone Wins
Meetings	Conduct a Good Team Meeting at Least Once a Month
Task Clarity	Make Sure Team Members Understand Expectations
Positive Reinforcement	Encourage, Affirm More Than Criticize, Put Down
Coaching	Develop Team Members – High Priority
Direction (Vision)	Align Team Behind Mission, Direction
Listening	Listen More Than You Talk
Fun	Lighten Things Up – It's Okay to Laugh at Work

The combination of leadership refreshers and Reverse Evaluation produces positive results. Within three years, 80% of bank managers receive scores near, or above, 6.00 (the top rating). Two of our clients who have followed this strategy have recently been rated "The Best Place to Work" in their respective states.