The word "climate" is used in the workplace to signify how each employee feels about his or her job and company. Some might call it morale, or even culture. Climate can drive a company's results 20 to 30%, so get the best from your employees.
If climate drives results, then what drives climate? About 50 to 70% of how employees feel about their organizations can be connected to one person – the company leader. Management effectiveness has a huge impact on culture and organizational results.
We invite you to take a look at what Stickler Learning's leadership training programs can do for your banking company.
Take a closer look at these customer service training programs: